Auto repair and diagnostics in Kitchener—when you need clear answers

“I took my van to Jerry Zister’s NAPA AutoPro and was genuinely impressed. This is a true old-school, family-run shop with decades of experience — the kind of place that’s getting harder to find these days. The garage itself has a bit of older charm to it, but it's clean, organized, and well-run. Jerry and his wife are honest, kind, and extremely professional — friendly in a modest, down-to-earth way that puts you at ease right away. One of their staff members was assisting at the front as well and was just as fantastic — efficient, welcoming, and knowledgeable. Jerry even gave me a ride home himself, which speaks volumes about the level of service and care they offer. The prices were fair, and I left with complete confidence that the workmanship was top notch. No pressure, no upselling — just sincere, quality service from people who clearly take pride in what they do. Highly recommend this shop if you're looking for mechanics you can truly trust.”

“We LOVE Jerry Zister's Sales and Service! My husband and I have been loyal customers for over 33 years. Janice and Jerry are like family. They provide excellent service every single time. We have bought 4 vehicles here, all of which have been such reliable and dependable vehicles. We just bought a 2008 Toyota Corolla two days ago and as Jerry said It's A Gem. We love it! This new to us car is in fantastic condition, feels solid and drives like a dream. We can not recommend the Zisters more highly for service and for purchasing a used car. They are 100% honest, knowledgeable, and committed to their customers. Do yourself a huge favour take your vehicle to Jerry Zister's Sales and Service.”

“Outstanding care and service! I found Jerry's through a friend and was excited to bring my first car here. As someone who doesn't know much about cars I have definitely felt like I have been taken advantage of and upsold at other places - but not here! The staff are so incredibly friendly and make sure that they explain things at a level I can understand and take care of me. They have extremely well set prices, can fit me in in good timing and are quick to contact. When I take my car in I know I can trust the work that is being done. Outstanding work by outstanding people. I so incredibly highly recommend Jerry Zister's as a mechanic.”

“Janice and Jerry are awesome! They have so much integrity, and when the car I brought in wasn’t worth fixing, they told me that, and that they didn’t feel ok about taking my money to fix it when more would just keep going wrong. Janice also gave me advice on how to approach the people who sold me the car (in poor condition) to find a resolution with them. They are knowledgeable about vehicles, and have enough morals and integrity to not just take your money from you. I will always and forever be going to them with any vehicle I own. I could not recommend them more!”

“I'm extremely satisfied with the level of knowledge and dedication that this shop possesses. Members of my family have been using Jerry service since the early days when he opened stop. Still to this day they recommend him to everyone they know. If you enjoy the peace of mind you get knowing your car was fixed right, and a very detailed report afterwards, this is the place to go. Easy 5/5.”

“This auto shop was recommended to me by a friend, and also another local shop. Janice was friendly and knowledgeable, explaining repairs and costs. The work was diagnosed and completed efficiently. I will be going back!”

“If you want the best go here. They fix what the dealer can't. Honda tried to fix my mini van for 2 years and never did find out why it was dying at the side of the road. Jerry fixed it in a morning!”

“Very kind, patient, and helpful staff. Janice was a really great support while stressing over my car. Genuine staff - appreciate you guys!”

“Very happy with the service I receive at Jerry Zisters. They're always honest and upfront with what I need to have done to my car.”

“My go-to spot for mechanical issues and regular maintenance. Great prices and quick turnarounds!”

“I took my van to Jerry Zister’s NAPA AutoPro and was genuinely impressed. This is a true old-school, family-run shop with decades of experience — the kind of place that’s getting harder to find these days. The garage itself has a bit of older charm to it, but it's clean, organized, and well-run. Jerry and his wife are honest, kind, and extremely professional — friendly in a modest, down-to-earth way that puts you at ease right away. One of their staff members was assisting at the front as well and was just as fantastic — efficient, welcoming, and knowledgeable. Jerry even gave me a ride home himself, which speaks volumes about the level of service and care they offer. The prices were fair, and I left with complete confidence that the workmanship was top notch. No pressure, no upselling — just sincere, quality service from people who clearly take pride in what they do. Highly recommend this shop if you're looking for mechanics you can truly trust.”

“We LOVE Jerry Zister's Sales and Service! My husband and I have been loyal customers for over 33 years. Janice and Jerry are like family. They provide excellent service every single time. We have bought 4 vehicles here, all of which have been such reliable and dependable vehicles. We just bought a 2008 Toyota Corolla two days ago and as Jerry said It's A Gem. We love it! This new to us car is in fantastic condition, feels solid and drives like a dream. We can not recommend the Zisters more highly for service and for purchasing a used car. They are 100% honest, knowledgeable, and committed to their customers. Do yourself a huge favour take your vehicle to Jerry Zister's Sales and Service.”