Looking for flatbed vehicle transport in Thunder Bay?

“UPDATE: Oct 2/25. AWESOME as ever. Prompt, friendly, awesome people to deal with!!! May 2025 I needed my car to go to Rob's Automotive when my brake line broke while I was taking my furbabies to their groomer. On the way home, my brake pedal went down to the floor. I was still stopping but barely. Thank god I got home safely. Called my mechanic, Rob ( great guy), and he said get it here tomorrow, and we'll look at it. It was around supper time, so I waited until this morning because it was already late in the day. The first one I called was an automated answering machine, and I hung up because I needed to talk to someone immediately to arrange this quickly. (Sorry, Gary's, not.) The second one I called said, "Sure, let me see if the driver has time to do it today.' Unfortunately she came back on the phone and told me they were too busy, but recommended Kent towing. Thank you, NORTHWOOD Towing. I called them. We went through the let me talk to the driver first and wow, she said that it would be about 1 to 1 1/2 hours and he would be here. My furbabies started barking, and I started to tell them there's nothing there, now hush..... Lol, I looked out, and the flatbed was already here about 20 minutes after I got off the phone. Yay!!!! AWESOME service, friendly, courteous .......”

“On Tuesday September 16th my dad was on his way home from camp with his boat. Only 3 blocks from his house the tire and rim came flying off his trailer. My dad called 3 different well known towing companies to be told they either could not help unless he had a certain part or that it would take them up to 48 hours to respond as they were so busy. The trailer was blocking part of a parking lot and back lane. Not something that is able to wait for 48 days. He then called Kent Towing and recovery and was met with excellent customer services, not expectation of him having equipment that the company can you and a quick response time. Adam from Kent Towing arrived within 30 minutes of my dad calling, very professional and knowledgeable. My entire family would highly recommended Kent towing and I’m sure all the employees are just as knowledgeable but if you get Adam it’s your lucky day.”

“I can't say enough good things about this company. After the experience I had today with a different company, I didn't even want to deal with it anymore. I called Kent's Towing and within 20 minutes I had the most amazing driver ever come and show up to tow my vehicle. Both the person I spoke with on the phone and the driver were super amazing and fast! I had waited with the other company over 11 hours to get yelled at by a "manager," and this took a total of less than an hour to show up and deliver my car. I will use them over and over again!!! Thank you so much for being respectful to your customers. P.S. They were also around $15-$20 cheaper than the other company.”

“After losing my Dad June 5 I didn’t want to be in town for Fathers Day , I chose to go to Duluth, didn’t make it . My car died just outside Hovland and after calling AAA ( can’t reach CAA while in the states ) and waiting for 6 hours before hearing back only to be told they couldn’t find a driver to go to Canada , I called Kent’s who without hesitation immediately set out to come and retrieve myself and my car . Cale was compassionate, kind and quick to set out to get me home and my car to the dealership ! Highly highly recommend!! Thank you Tyler and Cale”

“Sorry this review is so late. End of December 2025 my niece and I had vehicle issues in Thunder Bay and we were pulling a uhaul trailer. CAA wouldn't help us because of the trailer. Kent's towing came and unhooked the trailer and took it to their secure yard for temporary storage (4-5 days). Kent's was quick, courteous, reasonably priced, and friendly. It was very pleasant to deal with a business that cares about the customer and still has old fashioned values. Kent's goes above and beyond in customer service! I highly recommend Kent's towing!!”

“I had a car accident today due to icy road conditions and collided with the car in front of me. As a new immigrant whose first language isn’t English, I felt anxious and helpless. However, your quick response and patience immediately calmed me down and helped me relax. Your thoughtful service and genuine care truly showcased the best qualities of Canadians. I sincerely hope your business continues to thrive, and I wish you a Merry Christmas. Special thanks to Adam for his kindness and encouragement during the ride.”

“On Tuesday January 6, 2025 we contacted CAA and needed assistance with our SUV which wouldn’t start, non battery related. Jamie arrive promptly/on schedule and I have to say he was so knowledgeable, patient, calm! The SUV was loaded quickly and brought to Mitsubishi for us to repair. Our entire family were so impressed with Jamie and the service we just had to place a review! Thank you ever so much👍”

“Broke down not too far from my house, a friend recommended calling Kent’s. Mike showed up way quicker than I had expected and got my truck home for me. He even waited outside my driveway to make sure the truck made it into the garage okay. Highly recommend going with Kent’s and I will be using them in the future should I ever need another tow.”

“My car broke down and they helped me while I was in a bind. I found their operator to be professional and kind; which extended to other service technicians as well Deeply appreciative of their services. Would recommend.”

“Everyone at this company was so helpful. After being in a bad MVA they towed the vehicle and offered help and advice for the next steps. Would highly recommend their services if you ever need any tow services!!!!”

“UPDATE: Oct 2/25. AWESOME as ever. Prompt, friendly, awesome people to deal with!!! May 2025 I needed my car to go to Rob's Automotive when my brake line broke while I was taking my furbabies to their groomer. On the way home, my brake pedal went down to the floor. I was still stopping but barely. Thank god I got home safely. Called my mechanic, Rob ( great guy), and he said get it here tomorrow, and we'll look at it. It was around supper time, so I waited until this morning because it was already late in the day. The first one I called was an automated answering machine, and I hung up because I needed to talk to someone immediately to arrange this quickly. (Sorry, Gary's, not.) The second one I called said, "Sure, let me see if the driver has time to do it today.' Unfortunately she came back on the phone and told me they were too busy, but recommended Kent towing. Thank you, NORTHWOOD Towing. I called them. We went through the let me talk to the driver first and wow, she said that it would be about 1 to 1 1/2 hours and he would be here. My furbabies started barking, and I started to tell them there's nothing there, now hush..... Lol, I looked out, and the flatbed was already here about 20 minutes after I got off the phone. Yay!!!! AWESOME service, friendly, courteous .......”

“On Tuesday September 16th my dad was on his way home from camp with his boat. Only 3 blocks from his house the tire and rim came flying off his trailer. My dad called 3 different well known towing companies to be told they either could not help unless he had a certain part or that it would take them up to 48 hours to respond as they were so busy. The trailer was blocking part of a parking lot and back lane. Not something that is able to wait for 48 days. He then called Kent Towing and recovery and was met with excellent customer services, not expectation of him having equipment that the company can you and a quick response time. Adam from Kent Towing arrived within 30 minutes of my dad calling, very professional and knowledgeable. My entire family would highly recommended Kent towing and I’m sure all the employees are just as knowledgeable but if you get Adam it’s your lucky day.”