Sarah Mitchell
Sarah has spent over a decade advising small and family-owned auto repair shops on growth, hiring, and customer experience. With an MBA from Western and a background in small-business lending, she has worked directly with more than 200 independent Canadian shops on pricing, marketing, and CRA-compliant bookkeeping. She writes about the operational and regulatory side of running a profitable independent garage in Canada.
465 articles by Sarah
Why You Should Always Replace All Four Tires on an AWD System
Replacing only two tires on an AWD vehicle damages the drivetrain. Learn why all four must be replaced together.
Signs Your Alignment is Off After Hitting a Pothole This Spring
Potholes damage alignment instantly. Recognize the warning signs after hitting one and get your car checked before expensive damage spreads.
The Truth About Oil Change Intervals in Canada: 8,000km or 12,000km?
Discover whether you should change your oil every 8,000km or 12,000km in Canada. Learn what factors influence oil change intervals and how to protect your engine.
The Difference Between a 'Drain and Fill' and an Engine Flush
Understand the difference between a standard drain and fill oil change and a full engine flush. Learn which service your vehicle needs and when.
Is it Worth Fixing the AC on a 10-Year-Old Vehicle?
Should you spend money fixing the AC on an older car? Learn how to evaluate repair costs against your vehicle's value, age, and your long-term plans.
What is a Diagnostic Fee and Why Does it Cost $150?
A diagnostic fee covers specialized equipment and technician expertise. Professional diagnostic scanners cost $3,000 to $8,000. Learn why $150 is transparent labor pricing and often credited toward repairs.
How to Interpret Your Car's Limp Home Mode
Limp mode is an automatic fail-safe triggered when your engine or transmission detects serious problems. Your car deliberately limits power to prevent damage. Learn what this means and why you must stop driving.
How Independent Shops Level the Playing Field with Advanced Diagnostics
Independent shops compete with dealerships by investing in professional diagnostic equipment. Deep expertise and proper tools create better outcomes at fairer prices.
How to Use a Toonie to Check Your Tire Tread Depth in 60 Seconds
A quick DIY method to check tire tread depth using a toonie coin. Learn the 60-second test that tells you if your tires are safe or need replacement.
Symptoms of a Worn Wheel Bearing vs. Tire Noise: How to Tell the Difference
Wheel bearing noise and tire noise sound different. Learn how to distinguish between them and when to seek professional help.
Planning a Road Trip? The Ultimate Pre-Trip Tire Checklist
Prepare your tires for a road trip. Use this checklist to ensure your tires are safe for highway travel.
How Often Should You Change the Oil in Your Hybrid or PHEV?
Understand oil change intervals for hybrid and plug-in hybrid vehicles. Learn how electric motors affect maintenance and what owners need to know.