Sarah Mitchell
Sarah has spent over a decade advising small and family-owned auto repair shops on growth, hiring, and customer experience. With an MBA from Western and a background in small-business lending, she has worked directly with more than 200 independent Canadian shops on pricing, marketing, and CRA-compliant bookkeeping. She writes about the operational and regulatory side of running a profitable independent garage in Canada.
485 articles by Sarah
Why You Should Always Get an Alignment After a Suspension Repair
Understand why wheel alignment is critical after suspension work. Learn what happens if you skip it and why the cost is worth it.
The Difference Between Shocks and Struts (and Why It Matters for Your Wallet)
Understand the difference between shocks and struts. Learn why your vehicle uses one or the other and how that affects repair costs.
How to Perform a 'Wiggle Test' to Check Your Own Ball Joints
Learn the simple DIY wiggle test to check ball joint condition yourself. This easy diagnostic catches problems before they become dangerous.
Why Your Steering Wheel Vibrates After Hitting a Bump
Understand why steering vibration follows bumps. Learn what suspension components are failing and when to seek repair.
The Role of Sway Bar Links in Keeping Your Ride Level
Understand how sway bar links maintain vehicle stability. Learn what failing links feel like and why replacement is important.
How to Tell If Your Car Suspension Is Leaking Hydraulic Fluid
Learn how to identify hydraulic fluid leaks in your suspension. Understand what the fluid is, why leaks matter, and when to repair.
Why Lifted Trucks Need Heavier-Duty Suspension Maintenance
Understand why lifted trucks require specialized suspension care. Learn what components wear faster and why preventive maintenance is essential.
The Link Between Worn Suspension and Uneven Tire Wear
Understand how suspension wear causes uneven tire wear. Learn what patterns indicate suspension problems and why fixing suspension saves tires.
How Cold Weather Makes Your Suspension System Feel Stiffer
Understand how cold temperature affects suspension fluid viscosity. Learn why your suspension feels stiffer in winter and when to worry.
What Is a 'Limp Home' Mode for Your Car's Air Suspension?
Learn what limp-home mode is for air suspension systems. Understand why it activates and what to do when it does.
Signs Your Wheel Bearings Are Failing: The Grinding Sound of Danger
Learn the warning signs of failing wheel bearings. Understand why grinding sounds are dangerous and why immediate repair is critical.
Why Independent Shops Are Experts at Sourcing High-Quality Aftermarket Struts
Learn why independent shops excel at sourcing quality aftermarket struts. Understand the cost savings and quality benefits you get locally.