Sarah Mitchell
Sarah has spent over a decade advising small and family-owned auto repair shops on growth, hiring, and customer experience. With an MBA from Western and a background in small-business lending, she has worked directly with more than 200 independent Canadian shops on pricing, marketing, and CRA-compliant bookkeeping. She writes about the operational and regulatory side of running a profitable independent garage in Canada.
485 articles by Sarah
The Physics of Braking on Ice: How Your System Reacts
Ice reduces tire grip and changes how brakes work. Learn the physics of winter braking and how to maintain control on slippery surfaces.
Why Extreme Heat is as Hard on Your Car as Extreme Cold
Both extreme heat and cold stress your vehicle's systems. Learn how each affects your car and why HVAC maintenance matters year-round.
Can You Do Your Own Wheel Alignment? The Risks of DIY
DIY wheel alignment is tempting but dangerous. Learn why professional service is essential and the risks of attempting it yourself.
Why Your Alignment Might Be Causing Your Steering Wheel to Vibrate
Steering wheel vibration can signal alignment problems. Learn how misalignment causes vibration and when to get checked.
Avoiding 'Number Fatigue': Why You're More Than Just an Invoice at an Independent Shop
Independent shops see you as a person, not a transaction number. Learn how personal service creates loyalty and better customer experiences.
Signs of a Seized Brake Caliper You Shouldn't Ignore
A seized brake caliper is a serious brake problem. Learn the warning signs and why immediate repair prevents brake failure.
Why Brake Fluid Flushes are Mandatory Every 2 Years in Canada
Canadian climate requires brake fluid flushes every two years. Learn why moisture in brake fluid is dangerous and how flushes protect your brakes.
Signs Your Heater Core is Leaking (and Why it Smells Like Syrup)
A leaking heater core creates a sweet, syrup-like smell in your cabin. Learn the warning signs and why this coolant leak is serious.
Alignment Issues in Electric Vehicles: Why Weight Matters
Electric vehicles are heavier than gas cars. This extra weight affects suspension geometry and alignment needs differently.
How to Tell if Your Rear Wheels are Misaligned
Rear wheel misalignment is harder to detect but equally damaging. Learn the warning signs and why rear alignment matters.
The Cost of Wheel Alignment in Toronto, Vancouver, and Calgary
Alignment costs vary by region and shop. Compare pricing in major Canadian cities and understand what affects cost.
The Truth About Aftermarket Parts: Are They Better Than OEM?
OEM and aftermarket parts both have advantages and disadvantages. Learn the real differences, cost implications, and how to choose for your vehicle.