Sarah Mitchell
Sarah has spent over a decade advising small and family-owned auto repair shops on growth, hiring, and customer experience. With an MBA from Western and a background in small-business lending, she has worked directly with more than 200 independent Canadian shops on pricing, marketing, and CRA-compliant bookkeeping. She writes about the operational and regulatory side of running a profitable independent garage in Canada.
465 articles by Sarah
Why Your Car Pulls to One Side and How to Fix It
A car that pulls to one side signals alignment problems. Understand the cause and why professional alignment is your best solution.
The Link Between Proper Alignment and Your Winter Traction
Proper wheel alignment is crucial for winter safety. Misaligned wheels reduce traction in snow and ice, increasing accident risk.
How Alignment Extends the Life of Your Expensive New Tires
New tires are expensive. Proper alignment is the cheapest insurance to protect your investment and maximize tire lifespan.
How Independent Shops Handle Modern EV and Hybrid Repairs
Electric and hybrid vehicles need specialized knowledge. Learn how independent shops are adapting to service modern powertrains and what to expect.
How Your Driving Style is Shortening Your Car's Life
Understand how aggressive driving damages your vehicle. Learn which driving habits reduce car lifespan and what you can do differently.
Why You Should Ask to See Your Old Parts After a Repair
Seeing your old parts builds confidence that work was actually done. Learn why this simple request matters and how it strengthens trust with your mechanic.
The Role of Software Updates in Modern Engine Repairs
Understand how software updates fix engine problems. Learn the difference between OTA and dealership updates and what they cost.
The Importance of Getting a Written Quote for Every Repair
A written quote protects you and the shop. Learn why getting everything in writing matters, what to look for in a quote, and how it prevents misunderstandings.
How to Avoid the 'Pothole Tax' This Spring
Learn how to avoid pothole damage this spring. Discover driving techniques and vehicle preparation that prevent expensive suspension and wheel repairs.